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Preventative Maintenance and NIST Certification

ATAGO USA’s Service Center offers NIST-traceable certification and Preventative Maintenance Services for our RX refractometers and general inspections and repairs.
Preserve your investments with these services to ensure additional years of dependable service and satisfy traceability needs for instrumentation audits. 

The following table indicates the services to be included with each service.



NIST- Traceable Certification


Physical Inspection

Optical Components

Electronic components

Internal ducts & fans





 Prism & sample stage

Internal ducts & fans




Functional Testing

Temperature linearization

 Span linearization





- Preventative Maintenance Certificate
(not traceable)

- Calibration certificate (traceable to NIST)

- Traceability certificate & diagram

- List of calibration equipment, measures & standards used






*Additional service/repair encountered during Certification and Preventative Maintenance are subject to standard parts and labor costs. We will contact you before performing any work.



Many companies now require their testing equipment to come with Traceability Certificates, also known as NIST Certificates & Calibration Certificates.

Example Certificate
ATAGO understands the importance of ensuring your equipment meets standards. For this reason, ATAGO offers Calibration Certificates for our instruments upon request. When placing your order on this site, simply select the option located above the 'Add To Cart Button' as seen below. 

New products can be issued with Calibration Certificates and currently owned instruments can be sent to our authorized service center for certification. Make sure you get the RMA number before they send the instrument to service center. 
Buying a sucrose or NaCl solution? We can create a NIST certificate for these items too!

Please click here to submit a certificate inquiry for a previous purchase. 

For more details on our calibration services, please email customerservice@atago-usa.com or call toll free 1-877-ATAGOUS (1-877-282-4687) with product name and serial number.